We use a lot of words to describe features in Good Grants but we understand it can be confusing if you're unsure what they all mean. Below, please find a glossary of terms.
Action flow is an automated process which allows individuals or organisations specified on an application form to be contacted to review an application. Action flow can be configured at Settings > General > Action flow. Please refer to the Action flow overview to learn more.
An applicant is a user who submits an application or nomination for reviewing.
Applications are what your users create, to be reviewed. You might also refer to them as nominations, projects or submissions, for example.
The association of an application with a Score set and a person who will review the application is referred to as an assignment. While assignments are automatically created when you create Panels, you can also use Manual assignments or Random assignments to assign specific applications to specific reviewers.
Attachments are files uploaded in support of an application. You might refer to them as documents, files, supporting material or similar.
A broadcast is an email which is composed and sent from within Good Grants. Broadcasts can be created throughout the admin area by clicking the Broadcast button at the top right. Read more in Sending an email broadcast.
Categories are used to group applications based on having a like set of application requirements. Different categories can have different information collected. Reviewing panels (groups of reviewers) can be created to review specific categories.
Chapters are used to manage applications and reviewing arranged by a distinct classification, such as geographic area. You might have different application dates by chapter, or a different set of categories. You can assign chapter managers to oversee applications and reviewers for a particular chapter. You may need to report on applications by chapter. Reviewing panels (groups of reviewers) can be created to review specific chapters. Examples of chapters include states, regions, cities, countries, departments, business units and so on.
Chapters are an additional cost. If you'd like to know more or require a quote for chapters, please contact us.
Content blocks are account-specific pieces of text content that can be placed in a specific set of content locations around the system. A content block typically provides supporting information for a given view or section of the system, in context. They are called blocks rather than pages, since we don't have manageable pages in Good Grants, and blocks appear within part of a view. In some cases, there can be more than one content block in a view.
Content blocks can be created/edited at Settings > Content > Content blocks. For information about content block locations please see Content block locations.
Terms are text labels that can be changed. For example, the word 'Application' is a term which can be changed to 'Nomination' or 'Submission'. Terms are updated at Settings > Content > Terms.
Divisions break a category into smaller groups of applications for reviewing purposes. This division can be useful when there is a large number of submitted applications in one category.
Fields are input areas which are required to build the application form. There are many field types such as text areas, dropdowns, radio buttons, country etc. These fields can be created and managed using Configuration mode or from Settings > Applications > Fields. See also Field types
A visually appealing display of all the submitted applications.
The Leaderboard shows the results from reviewing, whether it be scores, total votes or a decision of pass/fail. The Leaderboard offers several export options.
Notifications are automated messages (email or SMS) sent from Good Grants. They include the registration confirmation email and the application submitted email. Notifications can be customised at Settings > General > Notifications. See Notifications
A panel defines who reviews what and when. Panels are created at Reviewing > Panels or from Settings > Reviewing > Panels. See Review panels
A set of permissions allowing a user to perform specific tasks.
Defines the dates for when application, reviewing, and feedback will take place.
Refers to a distinct "collection" of scores, which are formed into a summary table (leaderboard). Score sets are created at Reviewing > Score sets or from Settings > Reviewing > Score sets. See Score sets: How they work
Scoring criteria are the standards by which applications are reviewed. Reviewers input their score into the Scoring criteria which then appear on the Leaderboard as an average score. At least one scoring criterion is required when using the Scoring mode. Criteria are created at Reviewing > Scoring criteria or from Settings > Reviewing > Scoring criteria. Read more: Scoring criteria
Refers to a review mode where registered reviewers evaluate applications based on a set of scoring criteria. Please see Configure a scoring mode.
Season refers to the cycle of an award, very often an annual cycle, but our season feature allows any number of seasons per year. A single season contains all category, application and reviewing configuration, and all application and reviewing data. When starting a new season, previous season data is archived but still available. Application and reviewing configuration can be revised from one season to the next. Seasons can only be sequential, they cannot overlap. Seasons can be found at Settings > General > Seasons.
A slug is a unique identifier for a data record. It's in an eight-character alpha-numeric format, such as Sw1if6eY. It differs from the more common name 'ID' (also used in the software) which is normally numeric and sequential. See further reference
Tabs provide a visual separation of questions on the application form. They are created and managed using Configuration mode or from Settings > Applications > Tabs.
Tags are a way to group applications together for a purpose, be it for reviewing or communication or even just for record-keeping. See more about Tagging applications
The colour-scheme and images used by a Good Grants program.
A review mode that allows reviewers to rank their preferences. Winners are calculated using the single transferable vote (STV) system.
An individual who uses the Good Grants system. Users can have one or more roles such as applicant, reviewer, grant manager, or guest roles.
A review mode that allows users to vote for their preferred applications.