Automated tagging

 

What is automated tagging?

This feature allows you to automatically apply tags to applications to assist with their management. Tags can be automatically applied based on the option(s) selected by an applicant in an optionable field of the application form or by a specified trigger. Depending on your needs, both options are available and can be used in conjunction with one another. 

Important: tags may contain sensitive information and are not shown to reviewers or applicants. They are purely a management tool. If you would like to show tags to reviewers, follow the steps outlined in this guide: How can I allow reviewers to see tags?

Auto-tag based on an optionable field

You may have an optionable field, such as a drop-down or checkbox list, within your form wherein applicants choose from a variety of options. While this feature has many applications, it is most commonly used to track demographics or to allow applicants to "apply" for multiple categories. To configure automated tagging based on a field:

  1. In the Manage workspace, go to Applications
  2. Click Edit form and choose your desired form if multiple are configured
  3. Configure a new or edit an existing optionable field (see: Add an application field)
  4. In the 'Options' section of the configuration tray, toggle on Auto-tag
    Auto-tag in configuration tray.png
  5. Specify your desired tag for each label
  6. Click Save when finished

When an applicant chooses an option within the optionable field, a tag of the selected option (or options) will be applied to the application based on the option's Value

Auto-tag based on a trigger

There are a number of available triggers baked into the Good Grants platform that can be used to facilitate automated tagging. You can find that list in the Available triggers section below. To configure the auto-tag, follow these steps:

  1. In the Manage workspace, go to Settings > General > Tags
  2. Create a new tag by clicking Add tag and give it a name or click on an existing tag you want to automatically add to applications
  3. In the Automatically apply tag when list, select the action/event you want to trigger the automatic tagging
  4. Click Save

Based on the auto-tag you have just set up, the tag will be automatically added to any application when the selected event occurs.

Example: the following configuration will add the tag whenever any application is manually archived by a grant manager or chapter administrator.
Application archived option selected

Available triggers

These are the events that will automatically add a tag to applications when they occur.

Application submitted The action of an application being successfully submitted.
Application archived manually The action of an application being manually archived.
Application resubmitted The action of an application being resubmitted.
Application tagged The action of an application being tagged.
Payment success The action of an application being successfully paid for.
Payment pending The action of an application going through the payment processes but not paid for; i.e. option to pay via an invoice, outside of the platform.
Action stage

One of three possible actions from an action stage task:

  • The event of an action stage starting.
  • The event of a reviewer clicking the 'Proceed' button in the action stage.
  • The event of a reviewer clicking the 'Stop' button in the action stage.
Application moderated

One of three possible actions from moderating an application.

  • The event of an approved moderation.
  • The event of a rejected moderation.
  • The event of an undecided moderation.
Application duplicate confirmed

One of two possible actions as a result of identifying duplicate applications:

  • The event of identifying an application as the primary application.
  • The event of identifying an application as the secondary application and archiving.
Assignment completed Reviewing assignment completed by score set selected.

 

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