Carl Turner
Activity overview
Latest activity by Carl Turner-
Carl Turner created an article, Customise the list view
Grant managers and reviewers can choose which columns appear in list views. This helps tailor the interface to individual working needs.Customise columns in applications and reviewing viewsTo cust...
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Carl Turner created an article, Screenshots for troubleshooting
To help troubleshoot issues, the client success team may ask you to send a screenshot. A screenshot is an image of what appears on your screen. You can take one on any device and attach it to your...
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Carl Turner created an article, Grants account management handover
If you’re transferring ownership of your program, follow these steps to prepare your new administrator.Add the new manager Add your colleague as a grant manager Ensure they have the correct permis...
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Carl Turner created an article, Can you update a score on behalf of my reviewer?
Reviewer scores cannot be edited by managers or support. To maintain integrity, only the reviewer who submitted the score can update it.FAQsWhat do I do if a score needs changing?Ask the reviewer ...
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Carl Turner created an article, Can I add a meta / SEO description?
You can add an SEO description to your Good Grants program using the social description setting. This description is used when your program is shared on social platforms and for search engine inde...
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Carl Turner created an article, 'Possible issue' showing on some applications
In the Manage workspace, you may see "Possible issue" in the 'Status' column for one or more applications. This message is a warning that one or more attachments in the application may be causing ...
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Carl Turner created an article, Share scores and comments between reviewers
You can share scores and comments—including internal comments—from reviewers in one review stage with reviewers in another stage. This requires two configuration steps: updating the score set and a...
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Carl Turner created an article, Bulk download for reviewers
When configuring a score set for Scoring, Top pick, or Qualifying reviewing, grant managers can allow reviewers to bulk download all applications assigned to them. This feature is especially usefu...
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Carl Turner created an article, Configure comments for reviewers
Good Grants allows reviewers to leave comments on applications during evaluation. Comments can provide additional context for scores or highlight important feedback. Commenting is supported across...
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Carl Turner created an article, Show applicant information for reviewing
By default, reviewers see application details only. Applicant information is hidden. If required, you can enable the applicant's name (and selected user fields) to display in reviewing views.Displ...