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Carl Turner

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Activity overview

Latest activity by Carl Turner
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    Carl Turner created an article,

    Customise table columns

    Grant managers can choose which columns they would like to display in the Applications and Review list views. To use this feature click the cog icon in any table view then select the fields you'd l...

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    Carl Turner created an article,

    Screenshots for troubleshooting

      To help troubleshoot issues, we may ask you to send us a screenshot. This is an image of what you can see on your computer screen. You can do this on any computer or device and then send us the i...

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    Carl Turner created an article,

    Grants account management handover

      When the time comes to hand over the reins of your Good Grants program, there are a few items to check off to help prepare your new administrator. Add the new manager to the system as a Grant man...

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    Carl Turner created an article,

    Can I add a meta / SEO description?

    An SEO description can be added via the description field in social settings. The description is passed to social networks that support a description with the share. This setting doubles as an SEO ...

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    Carl Turner created an article,

    Can you update a score on behalf of my reviewer?

    To maintain the integrity of both your program and our system, we will never update, add or remove scores on behalf of one of your reviewers. Grant managers also cannot access reviewer's scores di...

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    Carl Turner created an article,

    'Possible issue' showing on some applications

    In Applications > Manage applications, the text 'Possible issue' might display for a particular application/applications in the Status column:     This 'Possible issue' alert is simply to bring y...

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    Carl Turner created an article,

    Display (share) scores and comments between reviewers

      You can share the scores and/or comments from all reviewers from one round of review to a separate round of review. The configuration is over two steps: editing the score set, and editing the rol...

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    Carl Turner created an article,

    Bulk download for reviewers

    When configuring a Score set for Scoring, Top pick, or Qualifying reviewing in your Good Grants platform, grant managers can allow reviewers to bulk download their assigned applications. This feat...

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    Carl Turner created an article,

    Why can't reviewers see any applications?

      You have assigned applications and notified your reviewers but they can't see any applications. Here are some possible reasons why: 1. The review round is not open. Dates for review are set at Se...

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    Carl Turner created an article,

    Moderation explained

      Moderation is an optional feature for Grant managers to control which applications can proceed through to reviewing/assessment. Important to know: It’s not mandatory to moderate applications. If...