Application resubmission

 

Should my program use resubmission?

This resubmission feature is best used if your application process consists of two stages of submission, or if you wish to allow some applicants to add extra information to their applications. For example, shortlisted applicants might be invited to answer additional questions after application submission. To allow only selected applications to be editable, you can invite resubmission.

Note: the application resubmission option only appears for applications which have already been submitted. Applications who have completed an eligibility screener will need to recheck eligibility prior to resubmitting their applications. 
Note: applications requiring resubmission are not prevented from being assigned for review. If using this feature, ensure the applications have been resubmitted before commencing the review process. Alternatively, revert the applications to in progress instead.

You can trigger resubmission from two areas:

Trigger resubmission from Applications

  1. In the Manage workspace, go to Applications
  2. Click the three dots icon to the left of the application you want to change
  3. Select Require resubmission from the menu
    Require resubmission.png

Trigger resubmission from a manager's view of an application

  1. From the Manage workspace, navigate to Applications
  2. Click on the application you want to change
  3. Click the three dots icon next to Status
    Require resubmission in manager's view.png
  4. Select Require resubmission from the menu
Note: the status of the application changes to 'Resubmission required' on the applicant list of applications. This note indicates which application needs to be updated. Additionally, the 'Submit application' button changes to 'Resubmit application'.

Trigger resubmission in bulk

Resubmission can be triggered for multiple applications at once.

  1. From the Manage workspace, go to Applications
  2. Click the checkboxes next to the applications that need to be resubmitted
  3. Open the Action drop-down
  4. Choose Require resubmission
    Require resubmission in Action drop-down.png

Controlling resubmission dates

To define when the resubmission must be completed, you'll need to set a deadline within your program's application round. If no Review / resubmission ends date or time has been set, applicants can resubmit applications indefinitely. 

Resubmission deadline
Note: custom application deadlines cannot be assigned for submissions flagged for resubmission. 

Resubmission notifications

Notifications can be sent with a new 'Application resubmitted' trigger (resubmitting does not trigger 'Application submitted' notifications).

To create the new notification from the Manage workspace go to Settings > Communications > Notifications, click New notification, then select Application resubmitted from the Trigger drop-down.

Resubmission notification
Important: to learn about regional regulations and limitations association with SMS, check out our dedicated guide: SMS limitations.
Was this article helpful?
0 out of 0 found this helpful

Articles in this section

See more