In Applications > Manage applications, the text 'Possible issue' might display for a particular application/applications in the Status column:
This 'Possible issue' alert is simply to bring your attention to the fact there may be an issue with an attachment(s) in the application, which may prevent the PDF being generated.
This situation can occur if an attachment is corrupt or did not upload properly (if the internet connection dropped mid-way, for example).
How do I get rid of it?
1. Open the application and click either View applicant PDF or View reviewer PDF to see if the PDF opens. If it does, there is no issue. Click the Clear issue link to remove the message from the Health status.
If the PDF does not open or shows a broken page, then there is an issue with one or more attachments.
Go into the application and navigate to file uploads. Files may have been uploaded via the Attachments tab or via Single file upload fields. See if you can spot something out of the ordinary; the issue will usually be very clear, such as a broken image/thumbnail or a document without an icon.
You can either download the file, delete the current upload and try to upload the file again. If the upload fails, then contact the applicant to upload another file. Check the PDF again and clear the issue when resolved.
If you are unable to find the issue, please contact the Good Grants support team.