Adding new users

There are four ways in which users can be added to a Good Grants program. You can:

• Allow self-registration
  This is a good option if you don't have a predetermined list of users who will be participating. It also removes any risk of incorrect email addresses being added to the system due to human error.
  
  Note: email verification is required to complete registration.
• Add users individually
  Users can be added one at a time via Users by clicking New user. No verification is required in this case.
• Invite users
  Multiple users can be invited to join the platform and complete their own registration.
• Import users in bulk
  This is best suited when you have a large number of participants, whether they be applicants, reviewers, or any other role.

User self-registration

Self-registration for users is enabled by default on the homepage. To toggle this option off and on:

1. In the Manage workspace, go to Settings > Users > Registration
2. Under the 'Registration' heading, check or uncheck the Enable user registration option
3. Save

Add users individually

1. From the Manage workspace, go to Users
2. Click New user
3. Add the person's name, email address and a 12 character password, including upper and lowercase letters, numbers, and symbols; see the Ultimate guide to user passwords for instructions
4. Under Account roles, select Applicant or other desired role(s)
5. Save

Once you have added the user(s) you can send an email with the password you chose. When they log in to Good Grants they can change their password by clicking on their name in the top right corner of the screen and selecting Profile.

For more information on passwords, see our dedicated article: Ultimate guide to user passwords.

Inviting users

1. In the Manage workspace, navigate to Users
2. Click Invite users
3. Add the email addresses associated with the individuals you'd like to invite, separating them with a comma, new line, semi-colon, or colon
4. Select the role(s) you would like for these users to have
5. Compose an optional message to be included in the outgoing notification to these users
   
   Note: this message is included in the 'User invited' notification. This notification is required and will be sent to users whether it has been configured for your account or not. 
6. Click Send invite

Once a user has been invited, they will appear with your Users list with the 'Invited' confirmation status. When the user accesses the system for the first time, they will be asked to supply their first name, last name, and a password in addition to any applicable user fields. 

Import users in bulk

1. From the Manage workspace, go to Users
2. Click Import users button at the bottom of the page
3. Download the import template spreadsheet (linked in the description text)
4. Enter your user data following the spreadsheet template format
   
   Important: do not leave any cell blank else the import will fail. When adding a phone number, you need to use the international format (Read more about it: List of country dialing codes) Eg. +44 785 111 111.
5. Upload the import file (must be .xls or .xlsx)
6. Select the role to apply to imported users
7. Click Process

The import happens in the background. You’ll receive an email when the process is complete (usually within a minute or two), with a link confirming that the import was successful.

Video overview