Delete and undelete users
Grant managers can delete and undelete users in the Manage workspace via Users. This method of deletion is a soft-delete and can be undone if needed. If you would like to delete a user permanently, please read this help article: Permanent deletion of users.
Delete a user
- From the Manage workspace, go to Users
- Select the checkbox next to the name you want to delete
- Open the Action drop-down
- Click Delete
- Confirm the deletion in the pop-up that appears
Important: a deleted user can still sign into their account. Doing so will undelete the account and restore membership.
Undelete a user
- In the Manage workspace, navigate to Users
- Open the All but deleted toggle and select Deleted
- Select the checkbox next to the user name you want to undelete
- Open the Action drop-down
- Click Undelete
- Switch the view back to All but deleted
Note: an email address registered within the Good Grants platform will be recognised, even if the user is deleted.
Read more: User accounts and program connections.