Delete and undelete users

 

Grant managers can delete and undelete users in the Manage workspace via Users. This method of deletion is a soft-delete and can be undone if needed. If you would like to delete a user permanently, please read this help article: Permanent deletion of users.

Delete a user

  1. From the Manage workspace, go to Users
  2. Select the checkbox next to the name you want to delete
  3. Open the Action drop-down
  4. Click Delete
    Delete in Action drop-down.png
  5. Confirm the deletion in the pop-up that appears
Important: a deleted user can still sign into their account. Doing so will undelete the account and restore membership.

Undelete a user

  1. In the Manage workspace, navigate to Users
  2. Open the All but deleted toggle and select Deleted
    All but deleted drop-down.png
  3. Select the checkbox next to the user name you want to undelete
  4. Open the Action drop-down
  5. Click Undelete
  6. Switch the view back to All but deleted
Note: an email address registered within the Good Grants platform will be recognised, even if the user is deleted.

Read more: User accounts and program connections.

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