Grant managers can delete and undelete users in the Manage workspace via Users. This method of deletion is a soft-delete and can be undone if needed. If you would like to delete a user permanently, please read this help article: Permanent deletion of users.
Delete a user
From the Manage workspace, go to Users
Select the checkbox next to the name you want to delete
Open the Action drop-down
Click Delete
Confirm the deletion in the pop-up that appears
Important: a deleted user can still sign into their account. Doing so will undelete the account and restore membership.
Undelete a user
In the Manage workspace, navigate to Users
Open the All but deleted toggle and select Deleted
Select the checkbox next to the user name you want to undelete
Open the Action drop-down
Click Undelete
Switch the view back to All but deleted
Note: an email address registered within the Good Grants platform will be recognised, even if the user is deleted.
