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Diya Singh

  • Total activity 16
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Activity overview

Latest activity by Diya Singh
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    Diya Singh created an article,

    Can I update user passwords?

      Password requirements All user accounts require a password; a combination of letters, numbers and symbols that must be a minimum of 12 characters long. Who can update a password? The user can upd...

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    Diya Singh created an article,

    Change the category for an application

      Grant managers The grant manager can change the category of an application even after it has been submitted. This is useful when an applicant submits their application to the wrong category. Go ...

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    Diya Singh created an article,

    Delete and undelete users

      Grant managers can delete and undelete users. This can be done via the Users section. Deleting users is only a soft-delete which means they can be undeleted if needed. If you would like to delete...

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    Diya Singh created an article,

    Can I add/edit text on the login page?

      Yes, you can! Simply follow the steps below. Go to Settings > Content > Content blocks Click on the name of the content block with the Content location of Login page. By default, it’s called Sta...

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    Diya Singh created an article,

    Can I remove the 'Application name' field?

      The 'Application name' field is a system requirement and must be completed when creating an application. This can, however, be renamed for greater relevance for your program. For example, your pr...

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    Diya Singh created an article,

    Why are some users not receiving emails?

      Broadcasts are available on the Premium plan only.  If some users have reported not receiving email notifications and/or broadcasts, there are several things you can check. Ask the user to check...

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    Diya Singh created an article,

    Assign/remove user roles in bulk or individually

      Your program may have certain user roles which require more or fewer permissions. For example, you may want your previous seasons' reviewers to also be able to create an application. In this case...

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    Diya Singh created an article,

    Permanent deletion of users

      The EU General Data Protection Regulation (GDPR) Article 17 provides data subjects (i.e. your users) with the right to erasure, also known as the ‘right to be forgotten’. By default, when users a...

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    Diya Singh created an article,

    Why can't I re-add the user I deleted?

      If you deleted a user by clicking the Delete button on the Users page it was just a soft delete. This means the user's email is still present in the Good Grants database but they have been remove...

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    Diya Singh created an article,

    Single transferable voting explained

      The Top pick reviewing mode uses the Single Transferable Vote (STV) method to determine winners. There is no rank. The application in the top position is not more of a winner than the application...