Chrome: Ctrl + Shift + J
Firefox: Ctrl + Shift + K
Internet Explorer: F12 key or right click and select Inspect element
Chrome: Cmd + Opt + J
Firefox: Cmd + Opt + K
Once you've clicked the keyboard shortcuts, you'll see the web console window at the bottom of your browser. Make sure the Console tab is selected and then open or refresh the web page you were having trouble with. Take a screenshot of what you can see and send it to us as an email attachment.