Open the developer console to check for errors
If you are having trouble using elements on a web page, such as drop-down menus or buttons, the client success team may ask you to check your browser console.
The browser console displays JavaScript error messages that can help identify the cause of the issue.
Windows
Browser Shortcut
Chrome
Ctrl + Shift + J
Firefox
Ctrl + Shift + K
Microsoft Edge
Ctrl + Shift + i
Mac
Browser Shortcut
Chrome
Cmd + Opt + J
Firefox
Cmd + Opt + K
Capture console errors After opening the console:
Ensure the 'Console' tab is selected
Open or refresh the page where the issue occurs
Look for red error messages
Take a screenshot of the console output
Attach the screenshot to your support email
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https://help.goodgrants.com/hc/en-gb/categories/11716113120143-Getting-started
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Getting started
Configure basic account settings, manage content, update your theme, and more.
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https://help.goodgrants.com/hc/en-gb/categories/11716152489615-Accounts-and-billing
/hc/theming_assets/01JKXR62045TGWSE6846EC1FYX
Accounts and billing
Update account ownership, view billing details, and more.
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https://help.goodgrants.com/hc/en-gb/categories/11716168576143-Video-library
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Video library
Watch videos to learn how to best utilise the Good Grants platform.
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https://help.goodgrants.com/hc/en-gb/categories/11716113225359-Pre-award
/hc/theming_assets/01JKXRA440P6GR3VVPT45PAW0G
Pre-award
Build your application form, configure action tasks, and communicate with users.
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https://help.goodgrants.com/hc/en-gb/categories/11716159629583-Open-award
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Open award
Manage program users and applications.
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https://help.goodgrants.com/hc/en-gb/categories/11716152357391-Post-award
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Post award
Evaluate applications, award grants, and monitor grantee performance.
theme, reviewing, broadcast
