In Good Grants, grant managers have the ability to preview the platform as another user with lesser permissions, like an applicant or reviewer. This feature is helpful when troubleshooting if an applicant is experiencing issues or a reviewer mentions that they can't see an application. Grant managers can preview the user's account to check if they experience the same issue.
Note: while using using the Apply workspace allows you to view a generic applicant experience or the Review workspace allows you to view the reviewer experiencing if you've added yourself to a panel, previewing as a user gives you the ability to navigate the platform as a specific user.
Preview as user
Important: while previewing, edits cannot be made. Grant managers cannot input scores for reviewers. If edits are required for an applications, see our dedicated guide for instructions: How to submit/modify an application on behalf of an applicant.
To preview the platform as another user, follow these steps:
- In the Manage workspace, go to Users
- Click the ellipsis (three dots) associated with a user
- Select Preview as user
End preview
When you've finished troubleshooting, click Finish previewing at the top of the page to return to the management view.