Block and unblock users

You may want to prevent users from accessing your account. For example, an ex-employee who no longer works at the company and doesn’t have permission or authorization to access your account.

Block a user

1. Go to Users and search for the user by name or email 
2. Click the three dots on the left on the name
3. Select Block user
   

A confirmation message is displayed confirming the user has been blocked.

Note: if a user tries to log in after you have blocked them, an error message will be displayed:

Unblock a user

1. Go to Users and search for the user by name or email 
2. Click the three dots on the left on the name
3. Select Unblock user

A confirmation message is displayed confirming the user has been unblocked.