The Good Grants platform has been engineered with reviewers like you in mind. The interface is simple and intuitive with easy-to-use elements that allow you to quickly and easily evaluate the applications you've been assigned. Below you'll find some commonly asked questions along with their answers and links to helpful articles.
Registration and login
|How do I register for an account?||
Though it's likely that a program administrator has added you to the platform already, registering for an account is easy! Simply navigate to the URL provided by program organisers, key in the required fields within the 'Register' column and click Register. If additional user fields have been configured, you may be presented with these during the registration process.
|What if I forgot my password?||
If you've forgotten your Good Grants password, there's no need to worry. From your program's login page, simply click the Forgot password link within the 'Log in' area as shown below and follow the prompt. For more information check out our Ultimate guide to user passwords.
If you continue to have issues logging in, please contact your program's organisers.
|How can I change my login information?||
You can update your login information at any time by clicking on your name in the top right corner of the page and selecting Profile.
From here, you can change your email address or set a new 12 character password.
|How will I know if I have applications to evaluate?||
Program organisers may reach out to you through a feature of the platform called broadcasts to alert you of important dates, new applications to evaluate, and more. It's important that, during registration, you opt into broadcasts and notifications for this purpose.
If you've already registered and would like to view or edit your selections, click on your name in the top right corner of the page, select Profile, and open the Preferences tab.
You can learn more here: Do I need broadcasts and notifications? Are they important?
|Why can I only see 'My applications' when I log in?||
It's possible that you've accidentally logged into the platform or registered using a different email address. If you're not sure which email address to use to evaluate your assigned applications, contact your program's organisers.
|How do I filter my assigned applications?||
You can filter the applications you've been assigned by using the 'Browse by category' filter or the 'Advanced' search.
The 'Advanced' search also allows you to filter by status, i.e. 'To be scored', 'In progress', or 'Complete'.
|How do I know which applications need to be evaluated?||
Applications that require your attention will be marked as 'To be scored' in the Scoring reviewing mode...
or have no decision shown in the Qualifying reviewing mode.
You can evaluate these by clicking on the application's ID number or name, depending on configuration. For instructions on how to evaluate applications, see the sections below.
|What does the 'In progress' status mean?||
'In progress' applications have had the evaluation process started, but have not had their requirements fulfilled. For example, a scoring criteria may have been missed or a comment may be required.
Once all requirements have been met, the status will change to 'Complete'.
|How do I leave a comment?||
If commenting has been enabled by program organisers, you'll see a 'Comment on this application' area at the bottom of the page similar to what is shown below.
In the Scoring reviewing mode, commenting may also be enabled for individual scoring criteria.
|Do I need to click a save button in order for my scores and comments to save?||
The Good Grants platform will auto-save your progress every 20 or so seconds, but we do recommend saving your progress as you go along just in case you lose internet connection.
|How can I print out my assigned applications?||
Depending on the configuration of the program's reviewing, you can print out your assigned applications by clicking the small PDF icon associated with an application. Additionally, if bulk downloading has been enabled, you can click the Bulk download button at the bottom of the page to receive an email containing a .ZIP file of all assigned applications and their PDFs.
|Can I score offline?||
If you've downloaded your assignments as outlined in the previous question, each application PDF may include boxes for you to pencil in your scores and comments. These scores and comments, however, will need to be added to Good Grants platform to be counted.
|I've finished my assignments, what do I do now?||
Once you've completed all of your reviewing assignments, you're all set! There's no need to submit anything further as your scores and comments have already been saved.
|How do I score applications?||To score an application:
|How do I change a score?||
To edit a score:
Editing of completed scores may not be available. Please reach out to your program organisers if you'd like to update a score that has been locked.
Top pick reviewing
|How do I pick my top applications?||
To pick an application:
Picks can also be selected directly from the Applications > Pick applications view.
|How do I change one of my picks?||
To edit a pick:
Picks can also be edited directly from the Applications > pick applications view.
|How do I qualify applications?||
To make a qualifying decision:
|How do I remove or change my qualifying decision?||
To edit a qualifying decision:
To remove a qualifying decision:
|How do I cast a vote?||
To cast a vote:
Votes can also be cast directly from the voting view by clicking on the Vote button associated with an application.
|How do I revoke a vote?||
To revoke a vote:
|How do I contact the organizers of the platform for support queries?||Program organizers will often provide a contact email address or phone number within the platform. Two common places to check for that information would be on the login page in the 'Start here' box or within the content block located on your Applications > My applications page.|