The Good Grants platform is designed to make reviewing simple and efficient. The interface is intuitive and helps you evaluate your assigned applications quickly.
Due to the customisable nature of Good Grants, terminology and button labels may vary by program.
For example, applications may be labelled as entries or submissions.
Registration and login
| How do I register for an account? |
Simply navigate to the URL provided by program organisers, enter your email address, and click Continue. If your details are not linked to another program, you will receive a six-digit verification code. Enter the code, then provide your name and password. The verification code expires after 10 minutes. |
| What if I forgot my password? |
From the program login page, enter your email address and click Continue. On the next page select Forgot password and follow the prompts to reset your password. If you still cannot log in, contact your program's organisers. |
| How can I change my login information? |
Click your name in the top right corner and choose Profile. You can update your email address or change your password here. Passwords must be at least 12 characters and include uppercase, lowercase, a number, and a symbol. Learn more in the Ultimate guide to user passwords. |
| I'm not receiving emails from this program. What can I do? |
If you're not receiving emails, check your junk or spam folders (including any social or promotional inbox tabs). You may also need to add app.goodgrants.com to your safe sender list. To check your subscription preferences click your name in the top right corner and choose Profile. In the 'Preferences' tab, check your subscription settings. |
| How do I enable dark mode? | Click on your name in the top right corner of the page and select Profile. Open the 'Preferences' tab and, under 'Dark mode', select your desired setting before clicking Save. |
Reviewing FAQ
| How will I know if I have applications to evaluate? |
Program organisers may notify you using broadcasts or notifications. Make sure these are enabled in the 'Preferences' tab of your user profile. Learn more in Do I need broadcasts and notifications? Are they important? |
| Why can I only see 'My applications' when I log in? | You may have logged in with a different email address. Contact your program's organisers if you are unsure which email to use. |
| How do I filter my assigned applications? | If available, use the the 'Browse by category' filter or click Advanced in the search bar. |
| How do I know which applications need to be evaluated? |
Applications needing action are marked:
Select the application ID or name to begin evaluating. |
| What does the 'In progress' status mean? |
'In progress' means evaluation has started but is not complete. This may be due to missing scores or required comments. Once all requirements are met, the status changes to 'Complete'. |
| How do I leave a comment? |
If enabled, you will see a comment box at the bottom of the application. You can upload files to comments. Supported formats include common image, document, and spreadsheet types. In Scoring, comments may also be enabled per scoring criterion. Select Internal comment if the comment should never be visible to the applicant. |
| Do I need to click a save button in order for my scores and comments to save? | The system auto-saves every few seconds. Saving manually is recommended if your connection is unstable. |
| How can I print out my assigned applications? | Select the PDF icon to download individual applications. If enabled, use Bulk download to receive a .zip file all assigned applications by email. |
| Can I score offline? | You can download applications PDFs and mark them manually. Scores must still be entered into the platform to be counted. |
| I've finished my assignments, what do I do now? | Once you've completed all of your reviewing assignments, you're all set! There's no need to submit anything further as your scores and comments have already been saved. |
Scoring reviewing
| How do I score applications? | In the Review workspace, click on an application and enter scores for each criterion. Use Save + next, Save + previous, or Save + close to navigate. |
| How do I change a score? | Open the application and update the scores as needed before clicking Save + close. Be advised that scores may be locked. |
Top pick reviewing
| How do I pick my top applications? |
Open an application, review the content, and select a pick number. Navigate between applications by using the Previous, Next, or Close options. Picks can also be made from the list view. |
| How do I change one of my picks? | Picks can be edited directly from the list view. |
Qualifying reviewing
| How do I qualify applications? | Open the application, review the content, and select Pass or Fail. |
| How do I remove or change my qualifying decision? | Open the application and select your new decision. To remove a decision, click Undecide. |
Voting
| How do I cast a vote? |
Select an application, review the content, and click Vote. Votes can also be cast from the list view. |
| How do I revoke a vote? | Open an application and choose Unvote. |
| How do I see who I've voted for? | Select the Show my votes only checkbox near the top of the page. |
Getting help
| How do I contact the organisers of the platform for support queries? | Program organisers will often provide a contact email address or phone number within the platform. Two common places to check for that information would be on the login page or within the content block located on your Applications page. |