Can I download all my data?

 

You can download all data held about you in a Good Grants program from your user profile. This includes your applications and any uploaded attachments.

Download your data from your profile

To request your data:

  1. Select your name in the top right corner
  2. Select Profile
  3. Select Download my data

You will receive an email containing:

  • A download link
  • A password to open the file

The link expires after 48 hours. If it expires, you must request the download again.

Open your downloaded file

The downloaded file is:

  • A zip file
  • Encrypted
  • Password protected

You need an advanced unzip tool to open it.

Recommended tools

  • Windows — 7 Zip
  • macOS — The Unarchiver

After installing the tool

  1. Right click the zip file
  2. Select Open with
  3. Choose the installed application

Good to know

  • Downloading data does not delete data.
  • Only program organisers can permanently delete data.
  • The download includes applications and attachments.
  • The file is removed after 48 hours for security. A new request is required after expiry.
  • The file contains personal information and is encrypted.
  • Basic unzip tools may not open the file correctly.
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