Alex Bon Ami
Articles
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Using the billing portal
Account owners and grant managers can access the billing portal to view invoices, manage billing contacts, and review account subscription details. Below are a series of common tasks that can be ac...
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Can I add a pixel or tracking code to my account?
Our team is happy to add tracking codes or pixels to your account! Simply contact support with the code you wish to add. Once submitted, our engineering team will review the code and, if approved,...
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Can you support our program's users?
While we would love to support users of client programs directly, this is not practical due to the volume of users per program. It is also important that your organisation remains the primary poin...
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Reviewing dashboard overview
Found in the Manage workspace under Reviewing > Manage, the reviewing dashboard provides a clear summary of your program’s reviewing progress on a single page.Understanding the 'Manage' viewEach t...
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Ultimate guide for applicants
The Good Grants platform has been engineered with applicants like you in mind. The interface is simple and intuitive with easy-to-use elements that allow you to submit a winning application. Belo...
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Recommended steps to start application configuration
Good Grants provides a wide range of powerful features to help you customise your program. No matter how simple or complex your needs are, the steps for building your application form remain the s...
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New to Good Grants?
Taking over a program that you did not configure yourself can feel daunting. Learning a new platform at the same time can add extra pressure.To support you, we have created a New manager handover p...
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Registration configuration
In Good Grants, registration is required for applicants to create applications. With a new account, (self-)registration is active with the minimum required user fields. These fields are presented ...
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Tab configuration
The application process is broken down into pages, or tabs, that allow you to group like fields together. You can add and configure as many tabs as you need for your application process. Tab type...
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Importing users with Google Sheets importer
You can quickly import your organisation's users using the Google Sheets importer available in the Integrations marketplace. Why use this feature? Importing users from previous grant cycles is esp...