Carl Turner
Articles
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Grants account management handover
When the time comes to hand over the reins of your Good Grants program, there are a few items to check off to help prepare your new administrator. First, add the new manager to the system as a gr...
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Anonymise attachment download for reviewers
Applicants may include their name or other identifying details in attachment file names. To keep reviewing anonymous, you can anonymise attachment downloads for reviewers.Enable anonymised attachm...
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Open the developer console to check for errors
If you are having trouble using elements on a web page, such as drop-down menus or buttons, the client success team may ask you to check your browser console.The browser console displays JavaScrip...
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Moderation versus tagging
Moderation and tagging are powerful tools for managing, organising, and progressing applications throughout your program.ModerationModeration is used to screen applications before they proceed to ...
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Can I allow some applicants and not others into a program?
By default, Good Grants allows users to self-register and participate in any open program. However, some programs may need to limit who can create or submit applications. You can do this in three ...
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Screenshots for troubleshooting
To help troubleshoot issues, the client success team may ask you to send a screenshot. A screenshot is an image of what appears on your screen. You can take one on any device and attach it to your...
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Can I add a meta / SEO description?
You can quickly and easily add a SEO description to your Good Grants account via the Description field in Settings > Communications > Social from the Manage workspace. This description is passed ...
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Moderation explained
Moderation is an optional feature for grant managers to pre-screen and control which applications can proceed through to reviewing. Important to know: It is not mandatory to moderate application...
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What does, 'Your connection is not private' message mean?
Each Good Grants account is assigned a secure, certificate-backed URL that follows a specific format, for example:yourprogram.grantplatform.comyourprogram.awardsplatform.comyourprogram.staffexcelle...
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Formatting with Markdown
Good Grants uses a WYSIWYG HTML editor with buttons in the toolbar for formatting. However some basic markdown commands are also supported for those who prefer it. To allow your applicants to add f...