Feedback: sharing reviewer scores and comments with applicants

With Good Grants you can share qualitative reviewing feedback with applicants to help them understand how they performed based on your scoring rubric, and how they can improve. Sharing the scores and comments collected on an application with applicants is easy and can be accomplished in just a few steps.

Note: files uploaded into reviewing comments will also be shown.

If you'd like to share comments between reviewers, see our guide: Configure comments for reviewers.

Add a feedback round

1. In the Manage workspace, go to Reviewing > Settings > Rounds
2. Click Add round
3. Create a name for your round (e.g. Feedback round) and select the Feedback round radio button under 'Round type'
4. Set the Starts and Ends dates of when you want your applicants to have access to reviewing
   Note: if no start date is provided feedback will be available immediately. If no end date is selected feedback will be available indefinitely.
5. Set the 'Feedback options'
   • Visible to applicants allows your applicants to see the feedback reviewers have left
   • Visible to reviewers will allow your reviewers to see the scores and feedback provided by other reviewers
   • Anonymise reviewers removes the names of reviewers from comments made on applications
   • Display total scores only will display only the total scores of the applications
     
     Note: if this option is selected, only the total score and overall comments of the application will be displayed. Individual scoring criteria and their comments will not be shown.
6. Select the Categories you would like to share feedback
7. Choose to share Comments, Scores, and/or Category average 

   • Comments can be set to show or not as part of the feedback.

   • Scores (from Scoring) can be set to show or not as part of the feedback.

     Note: if there is more than one Scoring score set, all score set scores are shown in feedback. Individual reviewers scores are not shown, only the average of all reviewers.
   • Category average can be set to show or not as part of the feedback. This allows the applications to be benchmarked against all other applications in the same category.
8. Click Save

Provide comments

If you choose to allow applicants to also see reviewers' comments, follow these steps:

1. From the Manage workspace, navigate to Reviewing > Settings > Score sets
2. Click on the name of the Score set where you want to allow reviewer comments to be visible to applicants
3. Open the 'Display' tab
4. Scroll down to the 'Commenting' widget and select the Display comments on feedback view checkbox 
   
5. Click Save

See the applicant's view

To see the feedback yourself, open the Manage workspace and go to Applications. Every reviewed application will have a View feedback button. Clicking on the View feedback button will show you the reviewer's scores and/or comments in the same way it will be displayed to applicants.

Tip: applicants can print or save their feedback as a PDF by clicking the View feedback button and then selecting Print / save as PDF at the top of the page.