You can personalise the web address of your program by updating the provided Good Grants domain or using a subdomain of your own domain. A custom domain replaces the default Good Grants URL with one that matches your organisation’s branding. For example, you could use enter.your-company-domain.com instead of yourgrantsname.grantplatform.com.
Update your Good Grants subdomain
If you only need to change your existing Good Grants subdomain:
- In the Manage workspace, go to Settings > General > Account
- Click Edit under 'Account domain name'
- Update the Vanity domain field
- Click Save
Set up a custom domain
To configure a custom domain in Good Grants, complete the steps below.
Step 1: get your regional CNAME address
- In the Manage workspace, go to Settings > General > Account
- Select Edit under 'Account domain name'
- Copy the URL shown under 'Custom domain'
This URL depends on your program’s region:
- Australia: au.cr4ce.com
- Canada: ca.cr4ce.com
- Europe: eu.cr4ce.com
- Hong Kong: hk.cr4ce.com
- United States: us.cr4ce.com
Step 2: create a CNAME record with your domain provider
- Log in to your domain registrar’s DNS settings
- Create a CNAME record for your chosen subdomain
- Point it to the regional URL copied in step 1
Instructions vary by provider. Common providers include:
Step 3: add the custom domain in Good Grants
- Return to Settings > General > Account in the Manage workspace
- Enter your custom domain into the Custom domain field
- Select Save
SSL activation is automatic and may take a few minutes.
Redirect traffic to your custom domain
After confirming your custom domain is working:
- Return to the domain configuration page
- Switch Redirect to On
This ensures anyone visiting your default vanity domain is redirected to your custom domain.
Good to know
- Good Grants does not support "www." as a subdomain.
- Custom domains must use a subdomain and a CNAME record.
- SSL certificates are issued automatically.
- No additional configuration is required once DNS is set.
- Domain propagation times depend on your registrar. Changes to DNS may take several minutes to become active.
- If you encounter issues, double-check your CNAME record or contact your domain provider for assistance.