Alex Bon Ami
Articles
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Configure a reviewing score set [VIDEO]
In this video you'll learn how to configure a reviewing score set. To learn more, see our dedicated guide: Configure score sets.
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Add users [VIDEO]
In this video you'll learn how to add users to your Good Grants program. To learn more, see our dedicated guide: Adding new users.
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Ultimate guide to user roles
What are roles?In Good Grants, a user’s role controls which areas of the platform they can access and what actions they can take. Your account includes a number of default roles, and you can also c...
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Ultimate guide to the reviewing leaderboard
The Good Grants leaderboard provides a bird’s-eye view of your program’s reviewing results. It is the primary place for examining scores, decisions, and outcomes across reviewing stages.You can acc...
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Ultimate guide to notifications
Notifications are automated emails or SMS messages sent when specific events occur in your program. For example, users can be notified when they submit an application or when an action stage starts...
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Using the billing portal
Account owners and grant managers can access the billing portal to view invoices, manage billing contacts, and review account subscription details. Below are a series of common tasks that can be ac...
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Can I add a pixel or tracking code to my account?
Our team can add tracking codes or pixels to your account.To request this: Contact support with the full code snippet Our engineering team will review the code If approved, it will be added to you...
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Can you support our program's users?
While we would love to support users of client programs directly, this is not practical due to the volume of users per program. It is also important that your organisation remains the primary poin...
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Reviewing dashboard overview
The reviewing dashboard provides a clear summary of your program's reviewing progress on a single page. It is found in the Manage workspace under Reviewing > Manage.Understanding the 'Manage' view...
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Ultimate guide for applicants
Good Grants is designed to be simple and intuitive. This guide answers common questions about registration, applications, and getting help. Note: the terminology may vary by program. For example, ...