Submit a request

Starting 9 March 2026, all ticket submissions will require a one-time email verification. Please check your inbox and verify your email to ensure your request is received by the Good Grants team. Aim to include as much information and detail in your request as possible to reduce delays between replies.

Please try to be as specific as possible about the area you need assistance in, or the issue you are experiencing. Use the attachment area below to provide screenshots. The more details you can provide, the faster we will be able to troubleshoot!

The URL you use to login to your account. (e.g. companyname.awardsplatform.com)

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